HELP CENTER

Frequently Asked Questions

Find answers to common questions about working with Northframe. Whether you're planning a new website, looking for creative support, or simply exploring your options, you'll find the information you need here.

GETTING STARTED

How do we get started?

What info do you need before a project begins?

Do you work with businesses outside MI?

Which service is right for me?

Do I need to have everything prepared before contacting you?

WEBSITE DESIGN

How do I edit the question and answer text?

Can you redesign my existing website?

Will my website work on mobile devices?

Do you write website content?

Do you provide SEO?

VIDEO EDITING

What types of videos do you edit?

Can you create YouTube Shorts from long videos?

Do you design thumbnails?

What YouTube services do you offer?

PRICING & PROCESS

How are projects priced?

Do you offer custom packages?

How many revisions are included?

How does the payment process work?

SUPPORT

Can you update my website after launch?

Will I have full access to my website after it's finished?

How do we communicate during the project?

How quickly do you respond?